Terms and Conditions

Terms and Conditions

Effective Date: 13 April 2025

Last Updated: 13 April 2025

1. General Information

Website Name: KartShri
Website URL: www.kartshri.com
Company Name: KartShri
Registered Address: Joura Road, Morena, Madhya Pradesh 476001, India
Contact: info@kartshri.com | +91-9509039935

2. Acceptance of Terms

By using our website, mobile app, or Google WebView-based services, placing an order, or availing any services, you agree to be bound by these Terms and Conditions, our Privacy Policy, Refund and Cancellation Policy, and the terms of third-party services, including but not limited to:

3. Product Information

We strive to display accurate product details. However, prices, availability, and information are subject to change without prior notice. We are not liable for inaccuracies beyond our control.

4. User Responsibilities

You must be at least 18 years old or have guardian consent to use our services. You are responsible for:

  • Maintaining the confidentiality of your account and all activities conducted under it.
  • Granting explicit consent for permissions, such as microphone access for live support calls, location access for personalized services, or file access for custom uploads (if applicable).
  • Using the website and app in compliance with applicable laws and these terms.

5. Order and Payment

All orders are subject to acceptance by us. We accept payments via Razorpay, UPI, Cards, Wallets, and Cash on Delivery (COD). Payment details are securely processed by Razorpay and are not stored by us. We provide assistance in resolving any failed transactions. By using these payment methods, you agree to Razorpay’s terms (Razorpay Terms).

6. Delivery and Shipping

We aim to ensure quick delivery. Delivery timelines depend on your location and the product. We will notify you of any unexpected delays. Shipping is handled by our delivery partners, and you agree to their terms (Delivery Partner Terms).

7. Refunds and Cancellations

Details regarding refunds and cancellations are outlined in our Refund and Cancellation Policy.

8. Privacy and Data Protection

We handle your personal information, including microphone, location, and file data (if applicable), in accordance with our Privacy Policy and comply with India’s Digital Personal Data Protection Act (DPDP) 2023. You are responsible for granting or revoking consent for data collection via app settings.

9. Prohibited Use

You must not use the website or app for:

  • Illegal activities or violating applicable laws.
  • Attempting to harm or disrupt our systems, including injecting malicious code (e.g., XSS attacks) into the WebView, misusing live support features, or exploiting JavaScript-enabled functionalities.
  • Unauthorized access to other users’ accounts or data.

Violation of these terms may result in account suspension or legal action.

10. External Links

Our app includes links to third-party services such as Instagram, YouTube, WhatsApp, and 3CX. Accessing these links requires your explicit consent via a dialog prompt and may open in external apps or browsers. JavaScript-enabled features, such as live support calls, may interact with these services. You agree to comply with their terms (linked above in Section 2), and we are not responsible for their practices.

11. Intellectual Property

All content on our website and app, including text, images, logos, and designs, is the property of KartShri. Unauthorized copying, use, or distribution is strictly prohibited.

12. Children’s Usage

Our services are not intended for children under 13 years old. Users under 13 must have parental consent, and we comply with the Children’s Online Privacy Protection Act (COPPA) and India’s DPDP Act 2023.

13. Limitation of Liability

KartShri shall not be liable for any indirect, incidental, or consequential damages, including but not limited to product defects, delivery delays, or issues caused by external factors beyond our control.

14. Governing Law

These terms are governed by the laws of India. Any disputes will be resolved in the courts of Morena, Madhya Pradesh, India.

15. Amendments to the Terms

We reserve the right to amend these terms at any time. Changes will be posted with a new effective date on this page, and we will notify you via email or app notification.

16. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

  • Email: info@kartshri.com
  • Phone: +91-9509039935
  • Address: Joura Road, Morena, Madhya Pradesh 476001, India

For more details, refer to our Privacy Policy and Refund and Cancellation Policy.